A case study
FERC WebApp
This WebApp is designed to solve the issue of complex ventilation equipment selection.
Client & Domain
ESKD Group, a part of FERCSTROY group of companies, provides a wide range of services for the internal building networks installation. Company specializes in installation services of ventilation, air conditioning and heating systems.
Project description
ESKD Group have partnered with us to develop a proprietary WebApp to improve ventilation equipment selection & customization process for its employees and customers. They required an alternative to an exciting software but with an easy-to-use workflow, improved user experience and integration with other critical platforms for operating the business. Apart from core configuration functionality, this WebApp incorporates various supporting features. You can read more about it below.
Target audience
Architects, BIM specialists
Sales managers
Construction workers
After the evaluation we defined
Pain points that required a solution
Engaged team
Technologies & Tools
React 
TypeScript 
C# 
VS Code 
Figma 
Jira & Confluence 
Swagger 
Docker 
PostgreSQL Learn in details
How our solution helped the customer
Setting up a better communication workflow
Of highest importance was the speed & efficiency with which customers and company's employees collaborated. Employees’ work was burdened with missed messages & calls, untimely responses, time wasted on onboarding and consultations, manual data input. To counter this and help the employees we developed following functionality:
Sharing knowledge and context
We created the common space for the users, so everyone stays in the loop. Resources are gathered in one place facilitating communication & preventing waste of time and ambiguity.
Speeding up the process of equipment customization and selection
The core of the WebApp is represented by the equipment customization and selection functionality with its supporting features.
Numbers that speak for themselves
Outcome as business metrics
12 h/week
Saving up to 12 hours per week by automated data collection.
-14%
A 14% decrease in the abandonment rate of initiated projects.
95 h/month
Saving up to 92 hours per month by the employees by reducing time spent on customer onboarding and consultation.
+35%
A 35% increase in the amount of clients acquisition and retention.
ROI
67% ROI in 1 year.
+27%
A 27% increase in lead-to-sale conversion thanks to fast quoting and precise equipment matching.
Client’s feedback
We were able to make the app live smoothly without any hiccups. Team was able to follow the SDLC process. The project manager was in regular touch via email. Was given regular updates as well. They used proper emailing for communication and receiving feedback. It was delivered smoothly on time.
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Yaroslav Zhmayev
Solution Architect, CTO